Nashville General Hospital to open same-day clinic for residents whose refrigerated medications spoiled in outages

Clinic responds to medication losses after late-January ice storm disrupted electricity across Nashville

Nashville General Hospital will open a temporary clinic on Monday, Feb. 2, 2026, to help residents who lost medications during prolonged power outages that followed the late-January ice storm. The hospital said the effort is aimed primarily at essential drugs that require refrigeration, including insulin, while also offering help for other medication needs.

The clinic is scheduled to operate from 10 a.m. to 2 p.m. at Nashville General Hospital’s main campus. Patients are instructed to enter through the main entrance and follow signage to the Internal Medicine Clinic area for check-in. Hospital staff are expected to assist with intake and next steps for obtaining replacement medications.

Why refrigeration-dependent medications become an urgent issue during extended outages

Extended loss of electricity can compromise temperature-sensitive medications stored in home refrigerators. For people managing chronic conditions such as diabetes, a disruption in access to safe and effective medication can quickly become a medical risk. The hospital’s stated focus on refrigerated medications reflects the clinical reality that some therapies have strict storage requirements that may be difficult to maintain during multi-day outages.

Context: widespread outages and ongoing recovery

The clinic comes as Nashville continues to address the consequences of a major ice event that caused extensive damage to trees and utility infrastructure. Outages in Nashville Electric Service’s territory peaked at roughly 230,000 customers at one point during the storm, and restoration efforts required large-scale deployment of lineworkers and repairs to hundreds of broken utility poles. Public officials have continued to press for clearer restoration timelines and more consistent communication during the recovery period.

What residents should bring and what services are expected

Hospital guidance for residents seeking help emphasizes basic documentation needed to safely replace medications and coordinate coverage or assistance programs. Patients are asked to bring identification, insurance information if available, and a current list of medications.

• Photo ID
• Insurance card (if applicable)
• Current list of medications

The hospital said the clinic is intended to help residents whose essential medications were lost during recent outages, with an initial emphasis on refrigerated drugs such as insulin.

Logistics: parking and access

Parking is available in the garage across the street from the hospital, and the hospital has indicated that patients should bring their parking ticket for validation at the clinic. The clinic is being held within existing outpatient space rather than a separate standalone site, a setup that may allow the hospital to coordinate prescriptions, pharmacy access, and medical evaluation in one location as needed.

Metro Council’s Minority Caucus leadership publicly thanked hospital leadership for organizing the clinic, framing it as a community response to a time-sensitive health need created by the outages.